Calls during office hours
Monday to Friday, 9am to 5pm. Calls charged at standard rate for landlines and mobiles.
Need help outside of our office hours?
Call the national victim supportline, operating 24/7.
When you contact Supporting Victims in North Yorkshire we will talk to you about your individual needs and where required we will refer you to one of our commissioned providers.
The commissioned providers we can provide direct access to are highlighted in grey below:
Point of contact and advice offering information on welfare and support both statutory and from the third sector (charities). Advice on priority healthcare, housing and education as well as link in with service and veterans charities and the Citizen Advice Bureau.
Big White Wall is a digital support and recovery service for people who are stressed, anxious, low or not coping. At the heart of Big White Wall is its community of members, who support and help each other share what’s troubling them in a safe and anonymous environment, with the guidance of trained professionals (Wall Guides), who are online 24/7. This service is free to serving personnel, veterans and their families.
Help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round.
Civvystreet aims to provide support and mentoring for all those recently leaving, or about to leave, the forces who are looking for employment opportunities and a chance to redeploy the skills learned whilst serving. It is for anyone who has served in the UK Armed Forces (regular or reserves) and is also for their widows, widowers, partners and dependents.
Civvystreet Partnership PO Box 61257 London N17 1BR
Combat Stress is the UK's leading charity that specialises in the treatment and support of British Armed Forces veterans who have mental health problems. Treatment and support services are always free of charge. A 24 hour Veterans Mental Health Helpline
Combat Stress Tyrwhitt House Oaklawn Road Leatherhead Surrey KT22 0BX
Haig Housing offers a wide range of housing assistance and options ranging from general needs rental housing for ex Service people and their families in housing need, through to specially adapted housing Service and ex Service people with serious wounds and disabilities.
Set up from March 2014 to act as a peer network of ex-military personnel who can provide information, advice and support to any member of the armed forces through resettlement, or any ex-forces personnel or armed forces dependents. Occurs every Sunday 10.30 - 12pm.
Military Veterans & Service Leavers Peer Support Group 30 Clarence Street Y031 7EW
Provide a job finding service which generates quality and sustainable employment opportunities for all service leavers and ex-forces individuals. They source opportunities for all ranks, trades and backgrounds, including early service leavers, the wounded, reservists and dependants.
Help members adjust to civilian life and foster a positive community environment and remove feelings of isolation. Also support training for veterans that leads to employment opportunities.
Comprises of seven well established charities, which provide a wide range of employment related services and support for the Forces community (including spouses/partners and dependents) to find and stay in work. SORTED! will ensure you get the right information, advice and guidance to support your employment journey by linking you directly with a member of the SORTED! team who can talk through your options and direct you to services that are being provided either by the SORTED! team or through their partners and providers.
Lifelong support to anyone who is currently serving (regulars, reserves and their families) or has ever served in the Royal Navy, British Army or Royal Air Force. Can be accessed from anywhere in the world. Open Monday - Friday (including Bank Holidays). The line is open from 10.30 am - 7.30 pm (UK local time)
Available from 9 am - 10 am, Monday to Friday
The Forcesline is a free and 100% confidential helpline that is completely independent of the military chain of command. The line is open Monday - Friday (including Bank Holidays) 10.30 am - 7.30 pm
Accommodation is available to single service leavers from the Army, Royal Navy and Royal Air Force, either on leaving or those who have left several years earlier and become homeless. Residents are able to live at The Beacon for a maximum of 18 months, in that period staff and associated agencies will work with residents to help: Secure permanent housing, facilitate independent living skills, improve health and well-being, deliver education and training and access employment and further education.
SPACES is a project based within the Resettlement / Welfare complex at Catterick Garrison, North Yorkshire. It provides an accommodation placement service for single personnel being discharged from all three services.
The Single Persons Accommodation Centre for the Ex Services The Beacon Marne Road Catterick Garrison Catterick North Yorkshire DL9 3AU
The VRMHP is available to veterans who have been demobilised since 1st January 2003 and are experiencing mental health challenges as a result of military service. A full mental health assessment by a Consultant Psychiatrist with accompanying guidance on care and treatment for the veterans local clinical team will be carried out. Self referrals will now be accepted for this service. The MOD is able to assist with travel costs for those attending the VRMHP from within the UK.
Partnership with the Department of Health, The Royal British Legion, SSAFA and Combat Stress and details of alternative contact points, including those available 24/7.
This service offers appointments to York residents in York and is for veterans who are concerned about their mental well-being.
Dedicated Bereavement and Minicom line